Visit Shop


We as an organisation have used First Response for a number of years to deliver training to our staff team. We have looked at other services but found First Response stands out from above them all. From the initial booking to the delivery of training we have found First Response to be professional. We have full confidence in them and feel the trainers are of high quality with a vast amount of knowledge, and able to deliver positive training experiences at an affordable price.

Care Service Manager - Disability care Service, Birmingham   

Webinar Wednesday

Sign up for Webinar Wednesday to gain some key skills and knowledge in essential training courses via our innovative live online learning platform!

Learners can complete essential training via the cost-effective, time-efficient and flexible medium of webinar with a selection of important  courses available on the final Wednesday of each month.

What is a webinar?

Webinar, or Live Online training, is an online training method which is live and led by an experienced trainer to offer remote access to learning. Webinars typically last approximately for 1.5 to 2 hours and are available in various high quality, interactive subjects.

A webinar is a live online learning session led by an experienced trainer for remote access to learningThe trainer will link up to all delegates, who can join the course using any computer with broadband internet access, and this enables them to view the course presentation as the trainer progresses through it. The trainer is equipped with a headset and microphone and can communicate directly with delegates, who can also pose questions, interact with each other, and ask for specific sections of the course to be repeated, if required.

Find out more about webinar, or live online training, and how it could work for you here.

What is Webinar Wednesday?

We are very pleased to introduce our new Webinar Wednesdays!

We are launching Webinar Wednesdays, a day of three key webinar training sessions on the final Wednesday of every monthOn the final Wednesday of each month we will be running a selection of key, in-demand training topics that learners can sign up to. We will typically run three separate 2-hour webinars on each Webinar Wednesday, each on a different key topic, and these may be applicable to a range of sectors.

Depending on your needs, learners can be signed up to attend 1, 2 or all 3 of the webinars on offer on Webinar Wednesday – offering you the freedom and flexibility to pick only those topics which are relevant to you.

What’s up first?

Our first Webinar Wednesday is being held on Wednesday 28th February 2018.

This Webinar Wednesday will cover the following key topics:

  1. Assessing the Care Certificate, 10am – 12pm
  2. Understanding Mental Health, 2-4pm
  3. Introduction to the KLOEs, 7-8.30pm

The cost will be £49 per learner, per course.

You can contact us to find out further details about the content covered in these webinars and to sign up for one or more of the sessions.

Click here to get in touch



It's really nice to work with someone in training who is so switched on and focussed to our needs. It's a real pleasure. I know that when I have one of those 'Oh no' moments and diary dates clash, our account manager will be there and will sort things out for us.

Learning & Development Office Manager - Domiciliary Care Agency - Birmingham