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Testimonials

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It's really nice to work with someone in training who is so switched on and focussed to our needs. It's a real pleasure. I know that when I have one of those 'Oh no' moments and diary dates clash, our account manager will be there and will sort things out for us.

Learning & Development Office Manager - Domiciliary Care Agency - Birmingham   
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Guides and Resources

Here you can view and download guides, resources and other pieces of content developed by First Response Training (FRT) for its clients and other organisations.

We hope these guides and resources offer useful, important information for you, your organisation and your staff.

If you have any questions about any of the resources that you find here, please do not hesitate to contact us.

Reablement

Download our free reablement guide todayIncreasingly important in the adult health and social care sectors, reablement services help people to live independently in their own homes for as long as possible.

A form of intermediate care and support, it can be key to preventing unnecessary hospital or social care admissions for people.

Now, you can find out more about reablement by downloading our free guide here – FRT – A Guide to Reablement

We hope you find it useful!

Duty of Candour

Download our free Duty of Candour guide todayThe statutory duty of candour has been in force in England since 2014. Despite this, there remains little discussion about it within the social care sector and very few information resources are available.

We have put together a simple guide to provide social care organisations and care workers with a brief introduction and overview of the duty of candour.

Download our free guide here – FRT – A Guide to the Duty of Candour

We hope you find it informative!

CQC’s Key Lines of Enquiry (KLOEs)

Download our guide to the KLOEsThe KLOEs are the subsets of the ‘five key questions’ that the CQC asks of every health and social care organisation that they inspect.

We have put together a brief guide to introduce the KLOEs, outline what’s changed and why and what you should do within your organisation to address them.

Download the free guide here – FRT – An Introduction to the KLOEs

We hope it’s useful to you!

The General Data Protection Regulation (GDPR)

Learn about the GDPR with our introductory guideThe core purpose of the GDPR is to give individuals more control over their own data and to enhance their right to privacy.

Find out all about this and more, including what’s changed in the law, what you need to do to remain compliant and separate the myths from the facts with our simple guide to the GDPR.

Download the free guide here – FRT – An Introduction to the GDPR

Mental Health Training

Download our mental health training guideMental health training is becoming increasingly vital for people of all ages working in any industry sector.

An effective mental health training programme can improve understanding and awareness of mental health, breakdown barriers, tackle discrimination and empower people to offer help and support when it is needed most.

Our guide to mental health training provides an introduction to mental health, including some key facts and figures, outlines why it’s important to be aware of and address mental health in the workplace, identifies the training options available and provides useful, practical suggestions for support you can implement beyond training as well as places you can go to access further guidance.

Download the free guide here – FRT – A Guide to Mental Health Training – V91C

2018-19: Our Year in Review

Download our Year in Review document todayIt’s been a wonderful and tremendously busy year here at First Response Training!

We’ve been very privileged to work with some fantastic organisations across all sectors during the last 12 months and we’ve been busy working behind the scenes to enhance the services we provide to all of our clients.

To give you a bit of an insight into what we’ve been doing and why, we’ve put together a little guide providing an overview of the past year.

You can download this free document here – FRT – Our Year in Review – V91D

The Liberty Protection Safeguards

The Liberty Protection Safeguards will soon come into forceIn the 14 years since the Deprivation of Liberty Safeguards (DoLS) were introduced, the care landscape has changed dramatically. The safeguards have therefore been reviewed and the Mental Capacity (Amendment) Bill, which has recently passed through Parliament, will make the changes into law.

This free guide sets out what has changed and why, what it means for the care sector and what’s next.

Download it now to get the full lowdown – FRT – Guide to the Liberty Protection Safeguards – V91E

Preparing to be Outstanding

Our guide helps you prepare for an outstanding CQC ratingFor many providers in health and social care, achieving the highest possible overall rating from the Care Quality Commission (CQC) is an ambition at the heart of their mission, tied to continuous improvement, evaluation and innovative approaches.

But what exactly does it take to be rated outstanding, and how can you effectively prepare your organisation and your staff for a CQC inspection?

Our free guide details how you can prepare to achieve the highest CQC rating, looking at planning, assessment information, useful resources and things to focus on, evidence, feedback and staff training, among other areas.

Download the guide now to get the full lowdown – FRT – Preparing to be Outstanding

Testimonials

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First-rate first aid training appropriate training for our particular needs. All the staff agreed with this statement.

Head Teacher - RC School   
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