It's really nice to work with someone in training who is so switched on and focussed to our needs. It's a real pleasure. I know that when I have one of those 'Oh no' moments and diary dates clash, our account manager will be there and will sort things out for us.
Learning & Development Office Manager - Domiciliary Care Agency - Birmingham
The statutory duty of candour has been in force in England since 2014. Despite this, there remains little discussion about it within the social care sector and very few information resources are available.
We have put together a simple guide to provide social care organisations and care workers with a brief introduction and overview of the duty of candour.
Mental health training is becoming increasingly vital for people of all ages working in any industry sector.
An effective mental health training programme can improve understanding and awareness of mental health, breakdown barriers, tackle discrimination and empower people to offer help and support when it is needed most.
Our guide to mental health training provides an introduction to mental health, including some key facts and figures, outlines why it’s important to be aware of and address mental health in the workplace, identifies the training options available and provides useful, practical suggestions for support you can implement beyond training as well as places you can go to access further guidance.
It’s been a wonderful and tremendously busy year here at First Response Training!
We’ve been very privileged to work with some fantastic organisations across all sectors during the last 12 months and we’ve been busy working behind the scenes to enhance the services we provide to all of our clients.
To give you a bit of an insight into what we’ve been doing and why, we’ve put together a little guide providing an overview of the past year.
In the 14 years since the Deprivation of Liberty Safeguards (DoLS) were introduced, the care landscape has changed dramatically. The safeguards have therefore been reviewed and the Mental Capacity (Amendment) Bill, which has recently passed through Parliament, will make the changes into law.
This free guide sets out what has changed and why, what it means for the care sector and what’s next.
For many providers in health and social care, achieving the highest possible overall rating from the Care Quality Commission (CQC) is an ambition at the heart of their mission, tied to continuous improvement, evaluation and innovative approaches.
But what exactly does it take to be rated outstanding, and how can you effectively prepare your organisation and your staff for a CQC inspection?
Our free guide details how you can prepare to achieve the highest CQC rating, looking at planning, assessment information, useful resources and things to focus on, evidence, feedback and staff training, among other areas.
The level of teaching was outstanding and this really showed in the exam marks. The trainer’s enthusiasm for First Aid really shone through and this in turn motivated the group to learn, practise and ask as many questions as possible. […]. The instructor passed on expertise in such a way that did not alienate anyone even though it was a diverse group of people from all parts of the business. The examiners were wonderful, giving us extra tips and advice once we had passed; this gave everyone confidence in their new skills and will allow us as individuals to handle a first aid situation.
PA to European CIO and Head of UK IT - Birmingham - Computer Holdings